eCommerce Returns as a Profit Driver

eCommerce is changing the whole retail landscape, customer expectations are increasing and they not only expect free and same day delivery. They also want free returns, this ...
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How Companies Embrace and Create a Seamless Customer Experience

In the past, shopping experiences start and end in the store. Now it is a journey across multiple channels - website, marketplace, mobile, in-store and over the phone. With the ...
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