eCommerce Returns as a Profit Driver

eCommerce is changing the whole retail landscape, customer expectations are increasing and they not only expect free and same day delivery. They also want free returns, this ...
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Customer Appreciation - Expanding Possibilities Together Growth through Partnerships

On the 25th of April, UrbanFox hosted our first ever Customer Appreciation event at the Keppel Leadership Institute. Located at Harbourfront, the site overlook Keppel Bay which ...
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How Companies Embrace and Create a Seamless Customer Experience

In the past, shopping experiences start and end in the store. Now it is a journey across multiple channels - website, marketplace, mobile, in-store and over the phone. With the ...
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Omnichannel customer experience and how to implement a winning strategy (Infographics)

Understanding the omnichannel consumer: In this highly connected world, the line between online and offline are blurring. Customer expectations are rising, and they choose to ...
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Five eCommerce logistics trends all aspiring entrepreneurs should be aware of

Estimated Reading Time: 3 mins The eCommerce landscape in Asia Pacific has never been more buzzing. With an estimated number of digital buyers in Asia Pacific of 1139.6 million ...
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