UrbanFox Blog

11.11 Highlights - Operations Department

By: Darren Teo on 11/12/19 17:45

In Part 1 of 11.11 Highlights, let us look at our Foxes from the Operations Team – A group of Foxes whose daily operations enable the process of order-to-delivery, bringing ...

Life of a Fox (Safety Edition): Meet David our Control & Safety Manager

By: Darren Teo on 11/07/19 11:29

My name is David Roche and I manage the control, safety, and operational excellence in UrbanFox. A little bit about myself; I was formerly from an Australian commercial ...

Deepavali 2019

By: Joshuah Thomas on 10/26/19 12:00

You may be here from looking at our Facebook and LinkedIn posts of the Rangoli that our colleagues did together. Well, welcome to the behind-the-scenes of how the UrbanFox ...

Life of a Fox: Meet Shahrul our Transport Operations Manager

By: Zin Cheong on 07/25/19 15:38

My main responsibility includes planning and managing resources such as our drivers and vehicles. Through proper management of drivers, we strive to achieve shorter delivery ...

Partners Day 2019

By: Zin Cheong on 07/24/19 14:55

Partner Day 2019 was held at Keppel Bay on 18 Jul 2019, with over 100 guests and 42 companies attended to learn more on brands collaboration, identifying new opportunities and ...

Expanding Your Business Abroad by Leveraging on Marketplaces

By: Jax Tan on 06/28/19 17:26

There is a consensus amongst business owners and senior executives that overseas expansion is important for growing one's business. According to a report conducted by Stripe in ...

UF. Consumer Returns Statistics Cover (1)

eCommerce Returns as a Profit Driver

By: Zin Cheong on 05/16/19 16:41

eCommerce is changing the whole retail landscape, customer expectations are increasing and they not only expect free and same day delivery. They also want free returns, this ...

Customer Appreciation - Expanding Possibilities Together Growth through Partnerships

By: Zin Cheong on 05/09/19 11:24

On the 25th of April, UrbanFox hosted our first ever Customer Appreciation event at the Keppel Leadership Institute. Located at Harbourfront, the site overlook Keppel Bay which ...

How Companies Embrace and Create a Seamless Customer Experience

By: Zin Cheong on 04/18/19 14:15

In the past, shopping experiences start and end in the store. Now it is a journey across multiple channels - website, marketplace, mobile, in-store and over the phone. With the ...

Omnichannel customer experience and how to implement a winning strategy (Infographics)

By: Zin Cheong on 03/26/19 17:30

Understanding the omnichannel consumer: In this highly connected world, the line between online and offline are blurring. Customer expectations are rising, and they choose to ...

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