Life of a Fox: Meet Shahrul our Transport Operations Manager

My main responsibility includes planning and managing resources such as our drivers and vehicles. Through proper management of drivers, we strive to achieve shorter delivery ...
Read More

Partners Day 2019

Partner Day 2019 was held at Keppel Bay on 18 Jul 2019, with over 100 guests and 42 companies attended to learn more on brands collaboration, identifying new opportunities and ...
Read More

eCommerce Returns as a Profit Driver

eCommerce is changing the whole retail landscape, customer expectations are increasing and they not only expect free and same day delivery. They also want free returns, this ...
Read More

Customer Appreciation - Expanding Possibilities Together Growth through Partnerships

On the 25th of April, UrbanFox hosted our first ever Customer Appreciation event at the Keppel Leadership Institute. Located at Harbourfront, the site overlook Keppel Bay which ...
Read More

How Companies Embrace and Create a Seamless Customer Experience

In the past, shopping experiences start and end in the store. Now it is a journey across multiple channels - website, marketplace, mobile, in-store and over the phone. With the ...
Read More

Omnichannel customer experience and how to implement a winning strategy (Infographics)

Understanding the omnichannel consumer: In this highly connected world, the line between online and offline are blurring. Customer expectations are rising, and they choose to ...
Read More

Five eCommerce logistics trends all aspiring entrepreneurs should be aware of

Estimated Reading Time: 3 mins The eCommerce landscape in Asia Pacific has never been more buzzing. With an estimated number of digital buyers in Asia Pacific of 1139.6 million ...
Read More